Terms and Conditions

1. Acceptance of Terms

By accessing and using The Coffie Cutters' services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services

The Coffie Cutters provides custom laser engraving and embroidery services. All work is custom-made to order and tailored to your specific requirements.

• We specialize in custom laser engraving on various materials
• Professional embroidery services for apparel and textiles
• Custom printing services
• All services are provided on a custom order basis

3. Orders and Payments

Order process and payment terms:

• All orders require written confirmation and approval
• Payment terms will be specified for each individual project
• We reserve the right to request payment in advance
• All prices are subject to change without notice
• Additional charges may apply for rush orders or special requests

4. Customer Responsibilities

As a customer, you are responsible for:

• Providing accurate and complete project specifications
• Ensuring you have the right to use any designs, logos, or artwork
• Reviewing and approving proofs before production begins
• Providing materials if required for your specific project
• Timely payment according to agreed terms

5. Intellectual Property

Regarding intellectual property:

• You retain ownership of your designs and artwork
• You warrant that you have the right to use all provided materials
• We are not responsible for copyright or trademark infringement
• We may photograph completed work for portfolio purposes unless otherwise requested

6. Quality and Delivery

Our commitment to quality and delivery:

• We strive to deliver high-quality work on time
• Delivery times are estimates and may vary based on project complexity
• We will communicate any delays as soon as possible
• Quality issues will be addressed on a case-by-case basis

7. Limitation of Liability

The Coffie Cutters' liability is limited to the cost of the specific service provided. We are not liable for indirect, incidental, or consequential damages. Our total liability shall not exceed the amount paid for the specific service in question.

8. Cancellation Policy

Project cancellation terms:

• Cancellations must be made in writing
• Cancellation fees may apply depending on project stage
• Work already completed will be charged at full rate
• Custom materials purchased for your project are non-refundable

9. Modifications to Terms

We reserve the right to modify these terms at any time. Updated terms will be posted on our website with a new effective date. Continued use of our services after changes constitutes acceptance of the new terms.

10. Contact Information

For questions about these Terms and Conditions, please contact us: